Rather than delight users, as Apple and Google do regularly, the electronic health record is a towering source of physician dissatisfaction
Though child can operate iPhone, physicians with 7-10 years postcollegiate education are brought to their knees by electronic health records
Actually it's not the doctors' fault. They do have genuine concerns (see Health Affairs blog):-
Physicians are not Luddites, technophobes, or dinosaurs about electronic health records
The essence of the problems is poor usability; taking too much time; interference with face-to-face patient contact; and degradation of clinical documentation.
Only one in three physicians say electronic health records have improved job satisfaction
Remarkably, electronic health records have not been developed to improve clinician satisfaction:-
Medicine is an unusually expert-centric and somewhat arrogant field, so IT companies were slow to embrace user-centered design
Doctors will need to adapt to electronic health records. There may be a role for the use of scribes, which a training doctor or medical student could fulfil in the interests of their learning (see NYTimes article).