The essence of the problems is poor usability; taking too much time; interference with face-to-face patient contact; and degradation of clinical documentation.I’m not disputing the need to give an impetus to IT in the NHS, but this does need to be focused on improving clinician satisfaction rather than making work in the NHS more difficult. Otherwise we’re just going to go through another wasteful phase of computer consultants ripping off the NHS.
Sunday, September 16, 2018
Didn’t Lansley reforms put an end to naive political interference?
Despite his enthusiasm, I’m not convinced Matt Hancock, Secretary for Health and Social Care, (see BMJ news analysis), fully understands the history of digitalisation of the NHS (see previous post). He needs to put computerisation in perspective and recognise there are genuine problems. I summarised these in a previous post,